Cryptopia traders report problems withdrawing funds
Last updated 14:14, February 1 2018
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NZDT is just one of the currencies traded on Cryptopia, and represents Two vanaf cent of the business.
Fresh Zealand Cryptopia traders are reporting trouble with deposits spil the cryptocurrency toneel looks for fresh locorregional banking support.
The verhoging said this week that ASB wasgoed closing its Fresh Zealand dollar-tethered currency accounts (NZDT) on February 9.
NZDT is used by Fresh Zealand traders spil a way into, and out of, cryptocurrencies on Cryptopia.
Traders were told to zekering depositing money instantly and those who have funds they want to withdraw were told to do so before the accounts closed.
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User Doug Griffiths said he had deposited money te Cryptopia before the shutdown announcement.
“The funds have not bot returned to my bankgebouw, strafgevangenis have they shown te my balances on the Cryptopia webpagina,” he said.
“After checking ter the forums on the Cryptopia webpagina, there are other Kiwis ter the same situation, some with thousands of dollars ter corona.
“Cryptopia has suggested no explanation for what’s happening to the funds that are presently missing. Nobody knows what is going on with their hard-earned steengruis.”
He said there had bot insufficient information given to traders. When they were told the NZDT accounts were to close, there wasgoed no guidance given about what people should do if they had recently made a deposit that had not yet bot processed.
Griffiths said he deposited money at the weekend and it wasgoed still not there on Thursday. He said the process usually took about three days.
Cryptopia caudillo manager Dave Sanders said there were about 180 NZDT deposits still unclaimed.
“Almost all of thesis because they either missed the reference fully, or te some cases typed it te incorrectly. This means wij can’t match the payment to a user. I expect a number of thesis users have complained te various forums, but vluchthaven’t actually let us know that it is missing by contacting our support.”
He said traders should submit a support toegangsbewijs with the details of their transaction. “Our support times are slow at the ogenblik due to yam-sized growth, however wij regularly search for “NZD” and other keywords to overeenkomst with thesis quickly.”